Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible across the United Arab Emirates.

Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

• Dubai, Abu Dhabi & Sharjah: 1–3 business days
• Other Emirates: 2–5 business days

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or high order volumes.

Shipping Charges

• Shipping charges are displayed at checkout.
• Free shipping may be offered during promotions or on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) to monitor your shipment.

Failed Deliveries

Please ensure your shipping address and contact number are correct. If delivery fails due to incorrect information or repeated unsuccessful delivery attempts, additional shipping charges may apply.

Dropshipping Fulfillment

As a dropshipping store, products are shipped directly from our trusted suppliers or fulfillment partners. Some orders may be shipped separately if multiple items are purchased.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to customs inspections, courier issues, weather conditions, or other unforeseen circumstances beyond our control.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact our support team within 48 hours of receiving your order. Include your order number and clear photos so we can assist you promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.